Bay Tree House 
99 Norman Road Wrexham LL13 7BG (01978) 365818 

Bay Tree House is a Residential care home, situated in a quiet residential area near to the town of Wrexham. Bay Tree House run by Orchard Care Group. We are currently completing major refurbishment which includes our newly installed fully serviceable lift for our residents to easily access all areas of the home.

We have 27 single rooms and upon completion will have 46. All rooms have en-suite facilities, 3 lounge areas, with dining availability and a further larger dining room. We have a lovely outside garden area and a beautiful tranquil internal open air courtyard.

By investing in a major upgrade and refurbishment plan, Bay tree House will be transformed but keep its homely feel for which it was well-known, and on which it has built its reputation. With our lovely peaceful gardens, situated in a quiet residential area, we employ a dedicated activities coordinator, hair and beauty therapist. Bay Tree House provides for both those who prefer to enjoy the fun, or allows for a quieter lifestyle. No-one is forced to join in, or spend time alone.

We have forged positive links with the community including the local fish & chip shop located at the bottom of our street. We have a “chippy” day each Friday. Our residents are able to access the local shop at the end of the street or in the town center as we are positioned right on the “door step”.

Our residents are also able to access a bus into the town center as the bus stop there is a bus stop on Norman Road which takes you to and from Wrexham. Residents can also access Chester and elsewhere, the main bus depo is situated on King Street in the town centre. We listen to our residents and their families respond to their wishes – Our focus is to promote choice, independence, dignity and person centered care. This service user guide aims to assist individuals to understand what Bay Tree House aims to provide and services available.

The information provided has been produced in English but can be made available in the Welsh language on request. Other languages and specialized formats can be requested and considered to meet individual needs.

Our latest CIW inspection report can be requested in print from the office or can be accessed via their website

'On entering Bay Tree House, I was welcomed by a member of staff, shown to where my partner was sitting in the sitting room, other residents were sitting in the dining room eating their tea. The kitchen staff came and introduced themselves and asked what food he liked to eat, everyone in the lounge was talking to one another. They are having building work done but it did not stop the running of the house.'

Bay Tree House, 99 Norman Road, Wrexham LL13 7BG